Light blue text reads "DRONE TRAINING HUB" on a light background. The letter "O" in "DRONE" is formed by a stylised drone graphic, highlighting UAV Training and RPAS Training expertise with its tail curving through the word.White logo of "Drone Training Hub" with a drone graphic forming the letter "O" in "DRONE," highlighting expert UAV Training on a light grey background.

Privacy Policy

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Drone Training Hub

Effective Date: 2026

Drone Training Hub (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit https://dronetraininghub.com.au or enrol in our training programs.

1. Who We Are

Drone Training Hub provides CASA-aligned RPAS (Remotely Piloted Aircraft Systems) training, including:

  • RePL (Remote Pilot Licence) courses

  • In-person drone training

  • Mixed online and practical programs

  • Digital training resources and business kits

For privacy enquiries, contact:
📧 admin@dronetraininghub.com.au
📞 +61 439 178 918

2. What Information We Collect

We may collect personal information including:

  • Full name

  • Email address

  • Phone number

  • Billing details

  • Payment confirmation details

  • Training enrolment information

  • Identification documents required for CASA compliance

  • IP address and website usage data

  • Student portal activity

We collect information when you:

  • Enquire about a course

  • Enrol in training

  • Access the student portal

  • Subscribe to updates

  • Contact us

3. How We Collect Information

Information is collected through:

  • Website forms

  • Course enrolment pages

  • Teachable student portal

  • Email correspondence

  • Phone calls

  • Cookies and website analytics

Some training programs are delivered via Teachable, a third-party learning management platform. When you enrol, your information may also be collected and stored by Teachable in accordance with their privacy policy.

4. Why We Collect Your Information

We collect personal information to:

  • Deliver training services

  • Process payments

  • Provide access to online courses

  • Verify eligibility for CASA certification

  • Communicate course updates

  • Provide customer support

  • Comply with legal and regulatory obligations

We do not sell your personal information.

5. Payment Processing

Payments may be processed through secure third-party payment gateways. Drone Training Hub does not store full credit card details on its servers.

Payment providers may collect and store your payment information in accordance with their own privacy policies.

6. Disclosure of Personal Information

We may disclose personal information to:

  • CASA (where required for certification)

  • Teachable (for course delivery)

  • Payment processors

  • IT service providers

  • Legal or regulatory authorities if required by law

We only share information necessary to provide services or meet legal obligations.

7. Cookies & Website Analytics

Our website may use cookies to:

  • Improve user experience

  • Track website performance

  • Analyse visitor behaviour

You can disable cookies through your browser settings, though some website functionality may be affected.

8. Data Security

We take reasonable steps to protect personal information from:

  • Misuse

  • Loss

  • Unauthorised access

  • Disclosure or alteration

Security measures include:

  • SSL encryption

  • Secure hosting

  • Restricted administrative access

However, no online transmission is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain personal information only as long as necessary to:

  • Deliver training services

  • Maintain student records

  • Comply with legal and regulatory requirements

Training records may be retained to meet CASA compliance obligations.

10. Access & Correction

You have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion (subject to legal requirements)

To request access or correction, contact us at:
📧 admin@dronetraininghub.com.au

11. Overseas Data Storage

Some third-party providers (including Teachable and analytics services) may store data outside Australia. Where this occurs, we take reasonable steps to ensure appropriate privacy protections are in place.

12. Marketing Communications

If you subscribe to updates, we may send you:

  • Course announcements

  • Industry updates

  • Promotional offers

You may unsubscribe at any time using the link provided in emails.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

14. Complaints

If you believe we have breached the Australian Privacy Principles, please contact us first so we can resolve the issue.

If you are not satisfied with our response, you may contact:

Office of the Australian Information Commissioner (OAIC)
www.oaic.gov.au