Light blue text reads "DRONE TRAINING HUB" on a light background. The letter "O" in "DRONE" is formed by a stylised drone graphic, highlighting UAV Training and RPAS Training expertise with its tail curving through the word.White logo of "Drone Training Hub" with a drone graphic forming the letter "O" in "DRONE," highlighting expert UAV Training on a light grey background.

Privacy Policy

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Unique Aerial Solutions NT (trading as Drone Training Hub)
Effective date: [Insert date]

Unique Aerial Solutions NT (“UASNT”, “we”, “us”, “our”) operates the Drone Training Hub website and related services. We respect your privacy and manage personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This policy explains what we collect, why we collect it, how we use and disclose it, and the choices you have.

1) Who we are

  • Controller: Unique Aerial Solutions NT (trading as Drone Training Hub)

  • ABN: [insert ABN]

  • Contact: privacy@dronetraininghub.com.au (or use the contact form on our site)

  • Postal address: [insert address]

2) The information we collect

We collect information that helps us provide our training, support, and website services.

Provided by you

  • Contact details: name, email, phone, state/territory.

  • Course-related details: experience level, preferred training location, intended use-case (“why you want to do the course”), how you heard about us, and other form responses.

  • Communications: emails, messages, enquiries, feedback.

  • Booking/enrolment info: session selections, dates, payment details handled by our payment provider (we do not store full card numbers).

Automatic collection

  • Device and usage data: IP address, browser type, pages viewed, time on page, referrer.

  • Cookies and similar technologies for analytics (e.g., Google Analytics 4) and site performance.

  • Security tools (e.g., reCAPTCHA) to help prevent spam/abuse.

Sensitive information
We don’t intentionally collect sensitive information. If a training or assessment requirement means we need limited health or ID details, we’ll explain why and how it will be handled, and obtain consent where required.

3) Why we collect and use your information

  • To respond to enquiries and provide pre-launch updates, course information, and booking options.

  • To deliver online course access (when live), in-person training bookings, support, and certification pathway guidance.

  • To send service and marketing communications (you can unsubscribe any time).

  • To improve our website, training materials, and student experience through analytics and feedback.

  • To comply with legal, regulatory, and insurance obligations.

4) Marketing communications

If you join our mailing list, we’ll send pre-launch updates, dates, offers (including founder’s pricing), and course news.

5) Cookies, analytics & third-party tools

We use cookies and similar technologies to operate the site and understand usage. This may include:

  • Analytics: e.g., Google Analytics 4 to understand aggregate site behaviour.

  • Forms & CRM/email platforms: to capture leads and manage communications.

  • Bookings & payments: reputable third-party tools (e.g., booking systems, Stripe or similar).

  • Security: Google reCAPTCHA or similar services to reduce spam.

These providers may process data in Australia or overseas (e.g., United States, EU, Singapore). You can adjust your browser settings to refuse cookies (site features may be limited).

6) When we disclose information

We may share personal information with:

  • Training partners and instructors for scheduling, training delivery, and certification steps.

  • Service providers (hosting, email platforms, analytics, payment processors, booking systems, IT/security) who assist us under confidentiality terms.

  • Professional advisers (legal, accounting, insurance) as reasonably necessary.

  • Regulators or law enforcement where required by law or to protect rights, safety, and security.

  • Business transfers: if ownership or control of our business changes, information may transfer as a business asset (subject to this policy).

We do not sell personal information.

7) Overseas disclosures

Our service providers may store or process data outside Australia. Where we disclose personal information overseas, we take reasonable steps to ensure recipients handle it in accordance with the APPs (e.g., contractual safeguards).

8) Data security

We use reasonable technical and organisational measures to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. Despite safeguards, no method is 100% secure; please notify us promptly if you believe your account or data has been compromised.

9) Retention

We retain personal information for as long as needed to provide services, meet legal and insurance obligations, resolve disputes, and enforce agreements.

  • If you unsubscribe, we keep minimal records to honour suppression (do-not-email) requests.

  • Training records may be retained to meet regulatory/assessment obligations.

10) Access and correction

You can request access to the personal information we hold about you and request corrections if it is inaccurate, out of date, incomplete, irrelevant, or misleading.

  • How: email privacy@dronetraininghub.com.au

  • We’ll respond within a reasonable time. If we decline a request, we’ll tell you why (subject to legal exceptions).

11) Your choices

  • Unsubscribe from marketing at any time.

  • Limit cookies via browser settings.

  • Update details by contacting us.

  • Withhold optional fields in forms—some details are required to deliver training and bookings.

12) Children

Our services are intended for adults. If you believe a child under 16 has provided personal information, contact us so we can delete it where appropriate.

13) Third-party sites

Our website may link to external sites. We’re not responsible for the privacy practices of third parties. Review their policies before providing information.

14) Changes to this policy

We may update this Privacy Policy from time to time. The “Effective date” above shows when the latest version took effect. Significant changes will be notified on our website or by email where appropriate.

15) Questions or complaints

If you have a privacy question or complaint, contact us first at privacy@dronetraininghub.com.au. We’ll investigate and respond.
If you’re not satisfied, you can contact the Office of the Australian Information Commissioner (OAIC): see oaic.gov.au/privacy/privacy-complaints for current contact options.